TERMS

SHIPPING

PLEASE ALLOW BETWEEN 5-7 BUSINESS DAYS FOR ORDER PROCESSING. ONCE YOUR ORDER HAS BEEN PROCESSED ITEM(S) WILL BE SHIPPED WITH A CONFORMATION EMAIL. WE DO NOT SHIP OR DELIVER ON WEEKENDS OR LOCAL PUBLIC HOLIDAYS. US SHIPPING ONLY.

PRE-ORDER TERMS

PLEASE NOTE THAT IN-STOCK ITEMS ORDERED WITH PRE-ORDER ITEMS ARE SUBJECT TO STOCK AVAILABILITY AND WILL SHIP WHEN THE PRE-ORDER ITEM IS AVAILABLE. 

PRE-ORDER SHIPPING DATES MAY VARY SUBJECT TO DELAYS.

LOCAL TAXES

PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE. WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CHARGES.  

SERVICE DELAYS 

BUENDIA STUDIOS IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY EXTERNAL CIRCUMSTANCES WHICH MAY DELAY THE DELIVERY OF YOUR ORDER.

BUENDIA STUDIOS IS NOT RESPONSIBLE FOR LOST, STOLEN OR MISSING PACKAGES- PLEASE CONTACT YOUR LOCAL POST WITH YOUR TRACKING NUMBER FOR THESE INQUIRIES. 

EXCHANGES

NOTE THAT SIZE AND COLOR OPTIONS CANNOT BE CHANGED ONCE YOUR ORDER HAS BEEN CONFIRMED. PLEASE READ OUR SIZING GUIDE CAREFULLY BEFORE PURCHASING. PLEASE MAKE SURE YOUR INFORMATION IS CORRECT, WE CANNOT MAKE ANY CHANGES ONCE YOUR ORDER IS BEING PROCESSED. 

ORDER CANCELLATIONS

PLEASE NOTE THAT ORDERS CAN ONLY BE CANCELLED WITH NOTIFICATION VIA EMAIL TO US AT BUENDIASTUDIOS@GMAIL.COM WITHIN 24HRS OF ORDER PLACEMENT. IF YOUR ORDER HAS BEEN FULFILLED AND SHIPPED OUT, YOUR ORDER CANNOT BE CANCELED. 

RETURNS

PLEASE READ ITEM DESCRIPTIONS AND SIZING GUIDE CAREFULLY AS WE DO NOT ACCEPT RETURNS. FOR SPECIAL INQUIRIES, EMAIL US AT BUENDIASTUDIOS@GMAIL.COM

PRE-ORDERS ARE NON-REFUNDABLE.

 

FOR ALL INQUIRIES CONTACT US AT BUENDIASTUDIOS@GMAIL.COM

 

THANK YOU FOR SHOPPING WITH US.